ING’s press release for Q2 2025

ING has reported a net result of €1,675 million for the second quarter of 2025, showcasing strong growth in both lending volumes and fee income. The bank’s profit before tax for the same period amounted to €2,369 million, accompanied by a CET1 ratio of 13.3%. This positive financial performance highlights the institution’s progress towards achieving its objectives, only one year after unveiling its ‘Growing the difference’ strategy.

A significant milestone achieved during the second quarter was the continued increase in mobile primary customers, surpassing 300,000 and reaching a total of 14.9 million. This growth in customer base has contributed to the resilient total income of ING, driven largely by higher customer balances, particularly notable in the mortgage portfolio. Furthermore, there has been a noticeable increase in fee income in both Retail and Wholesale Banking, showing a 12% year-on-year growth trajectory.

In recognition of its financial achievements, ING has announced an interim cash dividend of €0.35 per ordinary share. These results reflect the bank’s dedication to delivering value and fostering sustainable growth in line with its strategic objectives and customer-centric approach. This commitment is echoed by Steven van Rijswijk, the CEO of ING, who emphasized the institution’s consistent execution of its strategy amidst market volatility and ongoing economic uncertainties.

The CEO highlighted the substantial growth in core lending, deposit gathering, and fee income across Retail Banking. Notably, ING acquired over 300,000 mobile primary customers during the quarter, with Germany, Spain, Italy, and Romania emerging as key growth markets. The bank’s net core lending growth in Retail Banking reached a record high of €11.3 billion, fueled by mortgages and business loans, reflecting a positive trend in customer engagement and financial services.

In Wholesale Banking, ING witnessed significant growth in net core lending, particularly in Working Capital Solutions and short-term trade-related financing. However, challenges persisted in long-term corporate loans due to prevailing economic uncertainties, affecting the overall total income. Nevertheless, the institution’s commitment to enhancing fee income, including in Lending, Global Capital Markets, and Payments & Cash Management, contributed to a 12% year-on-year increase in this segment.

While managing costs effectively by implementing efficiency measures and prudent expense management, ING has also continued to focus on sustaining quality loan portfolios and enhancing risk management practices. The bank’s CET1 ratio remains strong at 13.3%, reflecting its robust financial position and prudent risk management practices.

This performance attests to ING’s efforts to support customers in achieving their financial goals while also advancing sustainability initiatives. By mobilizing sustainable volumes and introducing innovative strategies, such as a mortgage pricing model tied to energy labels, ING remains committed to driving positive change and fostering a resilient financial ecosystem.

As ING navigates through evolving market dynamics and economic challenges, its strategic focus on sustainable growth, customer-centric innovation, and efficient cost management positions the bank as a formidable player in the financial landscape. The bank’s continued dedication to delivering value to its stakeholders underscores its mission to empower individuals and businesses to thrive in a rapidly changing world.