$13.86 Million Settlement Reached in Class Action Over Fake Sale Pricing

If you bought products from Torrid.com while residing in Oregon, California, or Washington between January 1, 2020, and February 18, 2025, you could be entitled to $15 from a class action settlement. Torrid LLC has agreed to pay $13,862,092.02 to settle a class action lawsuit alleging deceptive discount advertising on Torrid.com, affecting around 728,502 customers.

To be eligible for a payout, class members must have made a purchase from Torrid.com between the specified dates while living in Oregon, California, or Washington. Eligible class members have two options for their settlement benefit: a $15 cash payment or a $15 store voucher that can be used online or in Torrid brick-and-mortar stores. Vouchers do not expire, are transferable, and can be combined with other discounts. The voucher value is deducted before tax and shipping fees are applied.

Those eligible for the settlement do not have to submit a claim to receive a $15 Torrid voucher, but for a cash payment, a claim form must be submitted by the deadline of August 26, 2025. Claim forms can be filed online or by mailing a printed PDF form to the settlement administrator at the provided address. The claim form requires the Class Member ID from the official settlement notice, necessary for cash payment claims.

The $13,862,092.02 settlement fund will cover costs such as settlement administration, attorneys’ fees and expenses, service awards for class representatives, and payments or vouchers for class members. The settlement timetable includes a deadline of August 26, 2025 for filing claims, an exclusion deadline of July 28, 2025, and a final approval hearing scheduled for September 19, 2025. Settlement payments and Torrid vouchers will be issued approximately 60 days after the court gives final approval.

The class action lawsuit was based on claims that Torrid LLC misleadingly advertised discounts on its website, breaching consumer protection laws in California, Oregon, and Washington. While Torrid LLC denied any wrongdoing, it chose to settle the case to avoid the risks and expenses associated with a trial.