One Year Later: Ericsson Continues Success with SAP S/4HANA

It has been a year since Ericsson successfully implemented SAP S/4HANA, and the company has seen impressive results. The transition to the new system has led to a reduction in project costs by 30%. Tobias Ralsgård, the head of finance digital transformation at Ericsson, expressed the company’s eagerness to further optimize and refine their processes. Among their goals is to establish a more standardized, AI-driven, and automated financial environment. They plan to utilize real-time data analysis and AI-driven insights within the SAP software, focusing on automated compliance and fraud detection using AI to identify suspicious transactions and flag potential regulatory violations.

Ericsson completed the transition to SAP S/4HANA in just 54 hours, setting a new industry benchmark for executing large-scale system projects. This quick implementation allowed the company to unlock multiple solutions across key business areas like finance, supply chain, HR, procurement, and more, demonstrating a strong partnership with SAP that incorporates technical innovation projects and direct system support. Now, Ericsson is looking to fully leverage the software’s standard functionalities with its next project, concentrating on enhancing finance processes.

By adopting a phased approach instead of a full-scale rebuild, Ericsson effectively used downtime optimized conversion methodology from SAP to minimize the time required to migrate and convert data to SAP S/4HANA. This strategic implementation decision signifies Ericsson’s commitment to continuous evaluation and integration of new technologies through SAP S/4HANA. The company now has the latest business support tools at their disposal, ensuring they can analyze operations in real-time, optimize processes, and maintain a competitive edge.

SAP S/4HANA has afforded Ericsson ongoing access to the most up-to-date business support tools, ensuring continuous updates and improvements. With their next project targeted at maximizing the software’s standard functionalities in finance, Ericsson aims to complete this initiative by the first quarter of 2026. This forward-looking approach aligns with Ericsson’s commitment to leveraging cutting-edge technology and maintaining operational excellence in a rapidly evolving business landscape.

SAP and Ericsson’s partnership continues to drive success for the telecommunications giant, showcasing the benefits of implementing advanced ERP solutions tailored to meet the evolving needs of global enterprises. The future looks promising for Ericsson as they continue to harness the power of SAP S/4HANA to drive efficiency, compliance, and innovation across their operations.

Overall, the success story of Ericsson’s journey with SAP S/4HANA serves as a testament to the transformative impact of advanced technologies on modern business operations. As Ericsson charts new territory in the digital landscape, their strategic partnership with SAP remains a cornerstone of their ongoing success in the dynamic telecommunications industry.