Parent company of Big Sky Resort to pay close to $25 million in class-action lawsuit settlement

Big Sky Resort’s parent company has agreed to settle a class-action lawsuit by paying nearly $25 million. This legal action stems from allegations that the resort overcharged customers for services. The settlement will see refunds issued to guests who were affected by these pricing practices.

The lawsuit accused Big Sky Resort of implementing a “resort fee” without properly disclosing it to customers at the time of booking. This fee was allegedly added on to guests’ bills without their knowledge or consent. As a result, many customers ended up paying more than they had anticipated for their stay at the resort.

According to court documents, the resort’s parent company has denied any wrongdoing in this matter. However, they have agreed to settle the lawsuit in order to avoid further legal expenses and negative publicity. The settlement amount of $25 million will be used to reimburse guests who were affected by the undisclosed resort fee.

Customers who stayed at Big Sky Resort between certain dates will be eligible to receive a refund as part of the settlement. Those who believe they are entitled to compensation can submit a claim form to the court-appointed administrator. The deadline for submitting claims is fast approaching, so affected guests are encouraged to act quickly in order to receive their refund.

The settlement agreement also includes provisions for the resort to improve its transparency regarding pricing and fees. Moving forward, Big Sky Resort will be required to clearly disclose all fees and charges to customers at the time of booking. This will help ensure that guests are fully informed about the total cost of their stay before making a reservation.

While this settlement represents a significant financial hit for Big Sky Resort’s parent company, it also serves as a reminder to businesses in the hospitality industry to be transparent in their pricing practices. Customers expect to know exactly what they are paying for when booking a hotel or resort stay, and any hidden fees or charges can erode trust and loyalty.

Overall, the settlement of this class-action lawsuit highlights the importance of honest and upfront pricing in the hospitality industry. By being transparent about fees and charges, businesses can avoid costly legal battles and maintain the trust of their customers. This case serves as a cautionary tale for resorts and hotels to always prioritize transparency and honesty when it comes to pricing.