Disney Parks Facing Class Action Lawsuit Over Disability DAS Pass
Disneyland and Disney World have made significant changes to their Disability Access Service (DAS), sparking backlash and legal action. The alterations target the qualifications for the DAS pass, narrowing it to focus on guests with developmental disabilities like autism. Over time, these changes have evolved, leading to pushback from affected individuals and the filing of a class-action lawsuit in Orange County, California.
The lawsuit, titled Malone vs. Disney, challenges the new DAS guidelines, arguing that they unfairly exclude people with physical disabilities and violate privacy laws. The plaintiffs, spearheaded by Trisha Malone, claim that the updated system creates unnecessary barriers and public disclosures of sensitive medical information. They argue that these modifications prevent individuals with physical disabilities from accessing Disney’s attractions equitably. Additionally, the lawsuit asserts that Disney and its medical partner, Inspire Health Alliance, compel guests to disclose private medical information in violation of privacy regulations.
The complaint emphasizes the stricter regulations guests face when applying for DAS, leaving many disabled visitors with limited options to navigate the parks effectively. The lawsuit contends that alternative services offered by Disney, such as Attraction Queue Re-Entry and Rider Switch, pose logistical challenges, emotional distress, and safety risks for disabled individuals. The legal action aims to reverse these changes, alleging that Disney’s new policy breaches the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act. Furthermore, the lawsuit challenges Disney’s requirement for DAS applicants to sign a waiver, preventing them from engaging in legal action, which the complaint describes as deceptive and unenforceable.
While the class-action lawsuit does not immediately impact the current state of the DAS, it could prompt Disney to reconsider the eligibility criteria for the service. The lawsuit reflects a broader trend of heightened scrutiny on the DAS policy, which initially aimed to reduce abuse and misuse of the accommodation. As the legal battle unfolds, advocacy groups like the DAS Defender group continue to voice concerns about the impact of these changes on disabled visitors.
The ongoing litigation underscores the complex interplay between disability rights, privacy concerns, and theme park accessibility. With both sides presenting compelling arguments, the outcome of this legal challenge remains uncertain. Disney enthusiasts and disability advocates alike will be watching closely as the case unfolds and potential revisions to the DAS system are contemplated. Stay tuned for updates on this evolving story as it continues to shape the landscape of accessibility at Disneyland and Disney World.
