Law Firms File Class Action Lawsuit Against Vail Resorts for Failure to Disclose Strike Information

A recent lawsuit has been filed against Vail Resorts by three law firms, alleging deceptive practices related to a ski patrol strike that impacted operations during the peak holiday season. The lawsuit, filed in U.S. District Court for Utah, Central Division, claims that Vail Resorts did not disclose to customers that nearly 80% of the resort’s operations were impacted by the strike. As a result, guests were unable to fully enjoy the ski experience they had paid for, with long wait times for ski lifts and limited skiing opportunities.

One of the plaintiffs, Christopher Bisaillon, described his family’s experience as a “colossal nightmare” after spending over $20,000 on what was supposed to be a dream ski vacation. The lawsuit asserts that Vail Resorts knew about the strike well in advance but failed to alert the public, continuing to sell lift tickets without informing customers of the strike’s impact on operations.

The law firms involved in the lawsuit, Meyers & Flowers, Tarpey Wix LLC, and The Spence Law Firm, argue that Vail Resorts deliberately misled customers and failed to meet its obligation to disclose important information that would have affected guests’ experiences. The lawsuit seeks to hold Vail Resorts accountable for the financial losses and ruined vacations experienced by many customers during the holiday season.

The legal action highlights the importance of transparency and customer communication in the hospitality industry, emphasizing the impact of failing to provide accurate and timely information to guests. As the lawsuit progresses, it will be interesting to see how Vail Resorts responds to the allegations and works to address the concerns raised by the plaintiffs.