Evolution of HR Professionals in Hong Kong: Demand and Expectations Report
In 2025, the role of HR professionals in Hong Kong is undergoing a significant shift, according to Randstad’s latest job market outlook. Fion Yeung, head of operational talent solutions, technology, HR, and business support, pointed out that HR professionals are moving from being mere administrators to becoming vital advisors in the workplace.
The changing landscape calls for HR professionals who can offer strategic insights on critical areas such as workforce planning, employee engagement, and organizational culture. Companies are increasingly seeking HR professionals who can act as strategic partners to support business goals through their expertise.
While the demand for learning and development professionals has decreased overall, there is now a heightened expectation for them to create robust skills development programs that nurture future leaders within the organization. Additionally, there is a growing emphasis on talent acquisition to support succession planning and ensure business continuity.
In this evolving landscape, HR professionals are expected to step up in areas such as wellness initiatives and mental health support. They need to possess strong soft skills to handle challenging conversations effectively, particularly those related to performance issues, job changes, and layoffs. These skills are seen as crucial for maintaining high employee morale and productivity levels.
Looking ahead to 2025, the hiring outlook in Hong Kong appears positive, with 54% of employers planning to increase their headcount next year. While sales and business development departments are expected to see the most hiring activity, tech functions or departments are also likely to recruit significantly.
Despite the optimistic hiring sentiment, 52% of employers intend to reduce non-essential recruitment efforts as part of their hiring strategy. However, 30% of employers are planning to enhance talent acquisition capabilities and invest more in technical skills and roles to meet the changing demands of the workforce.
The transformation of the HR function from administrators to advisors signifies a broader industry trend towards a more strategic and forward-thinking approach to human resources in Hong Kong. As businesses continue to evolve, HR professionals will play an increasingly pivotal role in shaping organizational success and driving sustainable growth in the years to come.
Sources: Randstad’s Hong Kong SAR 2025 job market outlook and salary guide
