Cyberattack Disrupts Krispy Kreme Online Orders
Krispy Kreme, the beloved doughnut chain, recently faced a cyberattack that disrupted its online ordering systems in certain parts of the United States. Customers found themselves unable to place orders through the Krispy Kreme website due to the hack. The company officially disclosed the incident in a filing with the US Securities and Exchange Commission (SEC) where it stated the attack could have a significant impact on its operations. Fortunately, Krispy Kreme’s physical stores remain open for business.
On their website, Krispy Kreme posted a message acknowledging the cyber incident, along with apologies for the inconvenience caused. The company assured customers that they were diligently working to fix the issue, including engaging cybersecurity experts to help with the response and recovery efforts. As of now, no specific group has taken responsibility for the cyberattack.
Krispy Kreme’s SEC filing mentioned that they have cybersecurity insurance to help cover some of the costs associated with the incident. These costs may stem from losses in digital sales, fees for experts, and the restoration of affected systems. Cybersecurity professionals, like Spencer Starkey from SonicWall, stress the importance of having solid plans in place to tackle cyber threats proactively.
With over 1,400 locations worldwide, Krispy Kreme is a key player in the specialty doughnut market, including 120 locations in the UK. The increase in cyberattacks in 2024 highlights the importance of businesses being prepared for such threats. Social media users have taken a light-hearted approach to the situation, making jokes about the hackers targeting the doughnut chain. Rest assured, Krispy Kreme is focused on resolving the issue and getting back to business as usual.
