FCCPC warns Air Peace not to block inquiry on consumer rights violation

The Federal Competition and Consumer Protection Commission (FCCPC) is cautioning Air Peace for their recent behavior that seems designed to divert attention from an ongoing investigation into potential consumer rights violations, including exploitative ticket pricing. In response to claims made by Air Peace after a meeting on December 3rd, the Commission clarified that the meeting was held confidentially to protect sensitive information.

While recent reports erroneously suggested that Air Peace was not under investigation, the FCCPC has made it clear that the inquiry is ongoing despite leaks to the media. The Commission emphasized that consumers have rights protected under the Federal Competition and Consumer Protection Act (FCCPA) 2018, giving the FCCPC the authority to conduct necessary inquiries, including in the aviation sector, to ensure fair and non-exploitative pricing practices.

In a press conference held by Air Peace, the airline made bold assertions while avoiding the core issues. By claiming that only aviation regulatory agencies can inquire into their operations, Air Peace misunderstands the FCCPA’s mandate to protect consumer rights. Under Section 17(e) of the FCCPA 2018, the FCCPC has the authority to investigate matters falling within the Act’s scope and ensure pricing practices are fair and competitive.

In light of these provisions, the FCCPC remains committed to upholding consumer rights and investigating potential violations, including the manner in which Air Peace conducts its business practices. It is essential for all stakeholders, including airlines, to adhere to fair and just practices to benefit consumers and uphold the standards set by consumer protection laws.